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 white paper

Advancing care delivery innovation in 2021

C-suite executives share views on health care disruptions.

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The road forward

Health care provider leaders shared their viewpoints with Optum and Scottsdale Institute on how pandemic-related disruptions will influence the way care will be delivered, managed and paid for moving forward.

In this report, provider C-suite executives discuss:

  • Progress in telehealth adoption and innovation
  • Changing patient and consumer engagement strategies and the impact of social determinants of health (SDOH)
  • Investing in digital infrastructure, data and analytics, and care payment
  • Investment priorities as provider organizations focus on financial sustainability, growth and lowering the cost of care
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