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 Case study

"Co-source" subrogation services

A health plan increases subrogation recoveries by over 200%.

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Improved response rates and recoveries 

A multistate health plan providing subrogation services to millions of members was searching for an improved platform. They needed strong analytics to enhance recoveries and improve their member experience.

Low-touch, high-impact results

  • Response rate increased from 68% to 85%.
  • PMPY gross recoveries increased from $6.94 to $15.90.
  • Average case load reduced from 854 to 600.
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