webinar
Transforming Behavioral Health Care Using Human-Centered Design
On-demand webinar
Designing care experiences around the person
The demand for behavioral health care continues to grow, and engaging members with complex behavioral health needs remains a challenge.
To tackle this challenge, we're focusing on designing behavioral health solutions that put member needs first, and expanding access to evidence-based care to improve engagement and treatment outcomes.
During this webinar, you will learn:
- How we're using member segmentation to better understand member populations and their unique needs
- How we approach new product development using human-centered design to improve member engagement
- How we've applied this approach to create new solutions that engage high-needs members
Join us as we discuss new ways to improve member experiences with behavioral health care.
Speakers:
Steve Lafferty
Senior Vice President of Product, Optum Behavioral Health
Paris Ivory
Director of Product, Optum Behavioral Health
Please complete the form to access the webinar recording.